Privacy Policy
Last updated: January 15, 2026
1. Introduction
BRNNO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service management platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, phone number)
- Business information (business name, address, service area)
- Payment information (processed securely through Stripe)
- Customer and job data you input into the platform
2.2 Automatically Collected Information
- Device information and IP address
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating our platform (e.g., payment processors, hosting providers)
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@brnno.com
Phone: (801) 613-7887
Address: 7533 S Center View CT # 4801, West Jordan, UT 84084